North America toll-free service and the total provisioning


Added: 18-07-2009
Author: Matthew Noreen
Category: Telephone Systems 		← Back | ↓ Related | Home →


Toll Free Services Overview

800 Service Management System (SMS/800) is the operating support system (ß) is used for the creation and maintenance of North America toll-free call processing record. SMS/800 also a toll-free resource reservation number and access the latest information. Many users dial 800 Service Management System National Database.

Service providers who do not know all the toll-free telephone numbers for use in the United States and Canada using check availability SMS/800 specific numbers, reserve them, build customer records, and download records to local exchange carrier Service Control Points (SCPS) to facilitate call processing.

New Customer Records (CRS) and the change is to bring into the existing CRS SMS/800 for Responsible Organization (Resp Org). The Resp Org (usually telecommunications provider) is the organization designated to manage and monitor client SMS/800 records. Resp Org must go through the process of obtaining access to the national certification database.

After CR was made or the last SMS/800 accurate information and download the Service Control Points (SCPS) is a leading toll-free to provide traffic information carrier routing and identification. CR has a call handling instructions and options chosen by the client. This option can include multiple-choice carriers (eg Verizon or Qwest) for different time periods or routing calls to an alternative destination.

Toll Free Provisioning

Currently, there are 200 + Resp Orgs that the input data in SMS/800. There are four primary methods of provisioning (insert, modify, or form) of this data:

Mechanized Generic Interface (MGI)

MGI some users of a major telecommunications service providers (eg, AT & T). Other Orgs Resp purchase access advanced front-end system to increase the toll-free provisioning users effectively. In each case, as the user set up client records, records are automatically transferred, through the MGI for SMS/800.

The MGI SMS/800 and connected to high-speed data links (56Kbps) or frame relay (64k). Resp Orgs can search and reserve numbers, and also create or update customer record, through MGI.

MGI main advantage is that users can update hundreds or thousands of toll-free number that strong on-line orders mass changes (and no need for regional or email to help desk.)

Batch Tape

Batch tepe users to write data to the client record digital tepe. Tepe is then sent to the site SMS/800 physical production (eg via U.S. mail) is where the bear to SMS/800. Resp Orgs can create or update records to the client group tepe, but can not park and population groups tepe. Because the situation when the number of reservations about, activities handled online.

Access Online (3270 Terminal Emulation)

Online users can SMS/800 through a special private line is a total of 9.6 Kbps link, or through a dial-up facilities. Resp Orgs can search and reserve numbers, and also create or update records through a web access client. Most updates are made to toll-free telephone number.

Web Based Access (WBA)

Internet users get through SMS/800 dedicated line or dial-up connection to the Internet Service Provider. Most updates are made to toll-free telephone number.
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The main curriculum Toll Free Provisioning Activities

Which provides support SMS/800 three basic performance: 1) the number of search and reservation system; 2) the creation and modification of customer records, and 3) report generation.

  • Toll Free Number Search / Reservation
    • Resp organization that you can find the number ten is a toll-free number in the database. Random search and pattern matching (the vanity number) is available.A Resp Organization may prescribe the maximum amount for 45 days. Reserved toll-free number is not activated within 45 days will be changed from the status of reserved and returned to the pool the number of spare parts. The maximum amount of the toll-free numbers from the Organization Resp possible in the store at any time equal to 8 percent of the amount of work or number 2000, is to come to the big.
  • Record Creation and modification of customer
    • Resp organization can create and modify records in the schedule and SMS/800 clients on time and memory that is activated in SCPS. Destination SMS/800 also supports a variety of special abilities allow the use Resp Org and manage, monitor, and control traffic associated with toll-free telephone number.
  • Reports Generation
    • Various administrative and does not include reports that are available.

    Data Output

    Information Service Control Points SMS/800 downloads (SCPS), as appropriate. There are about 20 pairs of SCPS TED spread across the United States and Canada. Which is connected to the SCPS SMS/800 and data links.

    Summary

    This gives details of the total North American Toll Free Services Provisioning. Concepts covered include the national database, Customer Records, Resp Orgs, Service Control Points, Access Technologies (MGI, Batch Tape, 3.270, Network) and Search / Reserve, CR creation and modification, and Information.



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