Sun tzu art of war - communication tools
| Added: 29-10-2010 Author: Koo Ping Shung Category: Telecommunications |
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In war the night, more use torches and drums. During the war, more use of banners and flags. These different ways of communication can be designed to affect the assessment of the enemy. - Chapter Seven, Sun Tzu Art of War
As mentioned above, during the operation more banners and flags should be used for communications and operations during the night, drums and torches should be used instead. From here we can see how it is to look at Sun Tzu. He even noted types of communication we should use during every war, but of course not Exhaustive list mentioned equipment, communication must rely on the landscape as well. For example, if you're in a flat landscape, the flag (day) or fireworks (night) should be used for communication because they can convey the right message, if you explain what each signal. But remember here is that the signal you are not the tools, they must be like your strategy, you must change with every war. If you still have a form of communication signals, sooner or later, your enemy will be able to describe them, and that probably will be the result of the failure. This explains why Sun Tzu said, communication can be used to influence the enemy.
Business Application
Communication is very important in business. Communication breakdown can destroy a business, such as losing a client or a reaction to the argument rival. By understanding the power of communication equipment for any weaknesses and strengths will be able to use it to your advantage. system is good communication can be a flexible large companies, reaction time was shorter and the speed RESPONSE. This is equivalent to the irrigation system. For the control system a good flow of accurate, the amount of water right, water flowed to the right place, the field will grow because of it. It is the power that is very important in the business environment is dynamic. Some form of communication is e-mail, mail, internet messenger, telephone, Internet conferencing telephony or video and face to face. I will talk about using them in the company. Please note that by means of appropriate communication is only one aspect of the communication system is good, though.
E-mail can be formal or informal, not because the company was fraud happened in the United States, the company now must keep a copy of all e-mail that is sent out and the company. E-mail does not collect quick response from the recipient. This can be safe if the system of safety guidelines and use the company's arms. E-mail is a simple way to send information and documents in the company and this information can be stored electronically so that the rising cost savings from these characteristics. But one of the communication is not properly fall feeling created. E-mail is useful for cutting clear instructions or information that does not require careful and perhaps soon in the department. Affordable because they can transfer the entire cost at least even if the company'ng outside. This technology tends to be dangerous.
Letter
What is described here is a paper letter sent from one department to another. Only needed if you want to formalize the request, or to work. But this kind of communication has gradually taken over by e-mail. actual letter from an e-mail as electronic files are subject to editing or changing the paradigm. Mail has the same characteristics with the e-mail, but obviously, not like e-mail address where you can deny you have received .. Safety wise, it may be better or worse than the e-mail depending on the situation. This can be expensive if you need to send to the state '. This is more reliable than electronic communication mode.
Internet Messenger (Instant Messaging)
And popular use of the Internet, the Internet messenger such as ICQ, MSN Messenger and Yahoo Messenger is popular, it allows the relay information quickly and no member can help you determine if someone is around the end or not. But again, do not have a sense of exile. Tone of voice and your message can be sent by courier, even for an emoticon, misunderstandings can occur. What might tone Aliwatuma offer assistance if what you want me to do? But after reading other people might interpret the message, you are mad at him for doing something. But the Internet also has the advantage messenger, can be used as a channel for formal discussion within the company because some members can enable different users in one chat window. And affordable since most are free and information can be transferred outside'ng a very low cost. This technology tends to be dangerous.
Telephone
Unlike other modes mentioned, it is relatively better channel of communication. To tone of your voice, the voice of sexual characteristics also reduces the chance your message was misunderstood. But do not have other characteristics that communication is important and it is the body language. This is evidenced solicits quick response because you can only communicate when the other recipients at a time. But it can be very expensive if you need to contact the outside'ng. And reliability should be better than the electronic channels of the sector have been around for a long time.
Internet Telephony & Video Conferencing
Internet Phone gradually become very popular with SMEs because the NCS can be done outside the ring'ng a very low cost. It also includes video conferencing, which will be made more prominent to the broadband transmission. Has all the characteristics of the telephone, video conferencing with body language better because, to some extent, can be offered as well. But reliability can be a problem depending on the infrastructure and services available in both. Settings and the camera was cheap and broadband networks.
Face to Face
Until now, this is the best form of communication, the only downside is you, although you can see and receive signals from a full discussion of your party can be said for other members.
Then select the tools to effectively communicate your message. appropriate communication tools can improve the efficiency and effectiveness of your communication systems, thus improving your business processes.
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